By collaborating with INDEV, Eurobank aims to leverage advanced technology to streamline processes, improve customer experience, and adapt to the rapidly evolving financial landscape.
Challenges Faced
As the financial industry faces rapid technological shifts and heightened regulatory demands, banks are under increasing pressure to modernize their systems and processes. Eurobank, with its diverse client base and expansive range of services, must meet these challenges head-on to maintain its competitive edge. Key needs include seamless integration across core banking systems, efficient migration to enterprise-wide digital platforms, and enhanced digital offerings for retail customers. To uphold stringent security standards and comply with evolving regulations like PSD2, robust governance, secure API management, and advanced fraud detection capabilities are also essential. Addressing these critical needs would allow Eurobank to offer improved customer experiences, secure transactions, and operational efficiency across all service channels.
Solutions Delivered
INDEV Software offered a suite of solutions tailored to address these complex requirements. Core Banking Integrations and Enterprise Migrations ensure that Eurobank’s systems are optimized for performance and interoperability, supporting smooth data transitions and alignment with modern banking infrastructures. Retail Banking Software enhances customer-facing services, providing more intuitive and responsive digital banking experiences. Outsourcing Governance Workflows streamline operational oversight and compliance management, ensuring robust regulatory adherence. PSD2 API Management enables secure and compliant data sharing, essential for open banking. Finally, Anti-Fraud Message Processing bolsters Eurobank's defenses against financial crime, leveraging real-time monitoring to detect and mitigate suspicious activity. Together, these solutions empower Eurobank to adapt to the modern financial landscape while reinforcing customer trust and operational resilience.
